Privacy Policy

Last updated : 20 janvier 2026

Introduction

Atlas Lab Solutions is committed to protecting the privacy of its users. This privacy policy explains how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

Data controller

Atlas Lab SolutionsResponsable du traitement des données

Data collected

We collect the following data:

  • Identity data : name, surname, email address
  • Contact data : postal address, phone number
  • Transaction data: order history, payment details (via secure provider)
  • Technical data : IP address, browser type, pages visited

Processing purposes

Order management

Processing and delivery of your orders, billing and after-sales service.

Communication

Sending confirmations, delivery notifications and responses to your requests.

Analysis

Improving our services and user experience through Google Analytics, Meta Pixel and Microsoft Clarity (anonymized heatmaps + session replays). Input text (e-mails, addresses, contact details) is automatically masked by Clarity before transmission.

Security

Protection against fraud and maintenance of our system security.

Legal basis for processing

The processing of your data is based on the following legal bases:

  • Contract execution: for managing your orders
  • Legal obligation: for invoice retention
  • Consent: for sending marketing communications
  • Legitimate interest: for improving our services

Retention period

Data typesRetention period
Account data3 years after last activity
Order data10 years (legal obligation)
Login logs1 year
Cookies13 months maximum

Your rights

In accordance with GDPR, you have the following rights:

Right of accessGet a copy of your personal data.
Right of rectificationCorrect inaccurate or incomplete data.
Right to erasureRequest deletion of your data.
Right to portabilityReceive your data in a structured format.
Right to objectObject to the processing of your data.

To exercise these rights, contact our DPO: contact@lab-peptides-france.com

Data security

We implement appropriate technical and organizational measures to protect your data:

  • SSL/TLS encryption for all transmissions
  • Encryption of sensitive data at rest
  • Restricted access to personal data
  • Regular security audits

International transfers

Some of our data may be processed by providers located outside the EU. In such cases, we ensure appropriate safeguards are in place (standard contractual clauses, Privacy Shield certification, etc.).

Complaint to CNIL

If you believe the processing of your data constitutes a violation of your rights, you may file a complaint with CNIL: